NHS Online Makes it Easier to Register With a GP

All GP surgeries in England have been asked to offer the Register with a GP surgery service, which consists of an online registration service and an alternative paper form, from October 2024 in the recently published GP contract.

Dr Amanda Doyle, National Director of Primary Care and Community Services for NHS England, said: “We’re delighted to have reached this milestone of 1 million GP registration forms submitted online in the last 18 months, which shows the value of the service for both patients and GP surgeries.

“The service not only reduces the administrative burden for general practice, but also makes GP registration much more accessible to the public – offering patients more choice, convenience and consistency.

“We continue to see a steady increase in the number of GP practices coming on board, which is helping them to save both time and money. By recently integrating the service with the NHS App, we hope even more GP practices will take advantage of this new digital tool.”

Latest figures show almost half (48%) registered outside normal GP surgery opening hours and one in 15 accessed the digital service in another language.

Technology

Primary Care Minister, Andrea Leadsom, said: “We are committed to embracing the latest technology across the NHS and this is a great example of how we are making access to GPs faster, simpler and fairer for patients.

“Online registration frees up precious time for receptionists, cuts administration workloads and ensures our hard-working GPs and their teams have more time to focus on providing high-quality care to their patients.”

Nicola Davies, Practice Manager at the Roseland Surgeries in Cornwall and Director of the Institute of General Practice Management, said: “The Register with a GP surgery service is straightforward for practices to use, with no formal training required. It fits in around our existing processes to welcome a new patient to our practice, for example arranging medication reviews for new patients with repeat prescriptions.

“In my practice we have received really good feedback from patients as they no longer feel the need to contact our team during opening hours regarding registration – it’s given them an option that wasn’t previously available and saved the need for a trip to the surgery which is often unnecessary.” 

Patients can access the service using individual GP surgery websites, the NHS website’s Find a GP service and the NHS App. They are also encouraged to verify who they are using their NHS login where possible, but this is not essential.

Patients do not need ID, an NHS number or proof of address to register with a GP. People registering online can also use translation tools alongside the service, making it more accessible for those whose first language is not English.

Registration

A complementary paper form using the same standardised questions as the digital service is also available to the 2500+ GP surgeries offering the online service, ensuring registration is also accessible to those who may not wish to use the digital tool.

Register with a GP surgery is available to all practices across England and is free to use. Registration is quick and easy for patients, with the service automatically checking if they live in the catchment area for their new GP surgery. It also matches patients to their NHS record, further reducing admin for GP surgeries.

To find out more about registering with a GP surgery visit the NHS website.

See also: Princess Kate’s Cancer Diagnosis Prompts 373% Search Rise

You might also like

This website uses cookies to improve your experience. We'll assume you're ok with this, but you can opt-out if you wish. Accept Read More

Subscribe to our weekly newsletter and get
• FREE Competitions
• FREE Digital Magazines
• HEALTH News
• HOME and FAMILY News
And much more…

You have Successfully Subscribed!